“Dr Rosemann, frankly, blew me away. I’d advise you -
if you have a chance to attend an event that he’s speaking at, book a seat.”
Neil Ward-Dutton, Industry Analyst, MWD Advisor
Director of the QUT Centre for Future Enterprise
School of Management
Faculty of Business and Law
Queensland University of Technology
Brisbane, Australia
Honorary Consul of the Federal Republic of Germany (Southern Queensland)
Vice President Strategic Partnerships, Association for Information Systems (AIS)
Chair, The Executive Syndicate, CEO Institute
Steering Committee Member, European Research Centre for Information Systems (ERCIS)
Member of the Research Advisory Board, University of Hamburg
Member of the Australian Institute of Company Directors
Fellow of the Australian Computer Society
Fellow of the Queensland Academy of Arts & Sciences
Michael Rosemann on Wikipedia
Keynote reviews and interviews
In conversation with: Michael Rosemann feature story in the Campus Morning Mail, October 2017
Blog post re my keynote on ‘A Digital Mind’ at the Australian CFO Summit, March 2015
Blog post re my keynote on ‘The Future of BPM’ at the Gartner BPM Summit, Sydney, September 2011
Blog post re my keynote on ‘Process Model Innovation’ at the UNISCON Conference, Sydney, March 2009
Download my papers at QUT ePrints
CV
Dr Michael Rosemann is the Director of the Centre for Future Enterprise and a Professor for Information Systems at the School of Management, Queensland University of Technology (QUT), Brisbane, Australia.
The Centre for Future Enterprise aims to identify, understand and professionalise those attributes that matter most to future enterprises, and their leaders. The notion and importance of a ‘Future Enterprise’ is reflected in QUT’s joint seminar series with the MIT Sloan School of Management called ‘The Future Enterprise’ and a firm positioning in QUT’s Bachelor of Business curriculum. Here, more than 2,000 each year study how to lead and manage in predictable and unpredictable environments.
Dr Rosemann has a comprehensive teaching portfolio ranging from teaching the first semester subject ‘Future Enterprise’ in QUT’s Bachelor of Business to units on ‘Business Process Design’, ‘Smart Decision Making’ and ‘Advanced Strategy for Global Businesses’ in QUT’s (Executive) MBA program. He is also a regular contributor to QUT’s Executive Education in the area of ‘Leadership in the Digital Age’.
Dr Rosemann’s main areas of research are corporate innovation, revenue resilience, business process management and trust management. His work is focused on creating compelling future worlds with today’s possibilities that make current practices obsolete. As a researcher and advisor to board rooms and senior executives he is committed to advancing research-informed knowledge and confidence in order to appreciate the emerging design space and to create an increased ‘sense of ambition’ and innovation appetite.
Previously, he has been QUT’s Executive Director, Corporate Engagement in 2017 and 2018. In this role, he has been committed to the design of sustainable, mutually beneficial partnership models between significant industry partners and QUT. This included in particular multi-disciplinary engagements and a focus on reducing research and curriculum latency, i.e. the time it takes to react to emerging developments in QUT’s research and teaching portfolio.
Prior to this role, he was Head of QUT’s Information Systems Discipline (2010-2011) and Head of the Information Systems School (2012-2016). QUT’s Information Systems research received a ranking of ‘well above world standard (5/5)’ in this area of research in Australia (ERA, December 2015) and includes QUT’s Business Process Management Discipline, one of the largest BPM research groups in the world. Under his leadership as a Head of School, he established three industry-funded Chairs in the Information Systems School, i.e. the Woolworths Chair in Retail Innovation, the Brisbane Airport Corporation Chair in Airport Innovation and the PwC Chair in Digital Economy. As Director of the Centre for Future Enterprise, he established the Cisco Chair in Trusted Retail.
In 2016 he was seconded to QUT’s Real Difference project where he developed among others the rapid redesign methodology NESTT. The NESTT has so far been used for the re-design of four significant processes within QUT and has also been adopted by organizations such as the University of Auckland. He released with Prof Max Röglinger a new BPM capability framework considering the affordances of the digital economy and created the concept of an O(pportunity)-Room in cooperation with an Australian ASX20 organisation.
Michael is currently the Vice President for Strategic Partnership of the global Association for Information Systems. In this role he chair the AIS Industry Advisory Board with representatives from AWS, Cisco, Deloitte, Google, KPMG, McKinsey and SAP. He is also Chair of the AIS Impact Award and the AIS Leadership Award Committees.
Dr Rosemann is the author/editor of ten books, more than 400 refereed papers in outlets such as MIS Quarterly, European Journal of Information Systems, Journal of Strategic Information Systems, Information Systems and Journal of the Association of Information Systems, Editorial Board member of ten international journals (incl. MISQ Executive) and co-inventor of US and European patents. His ‘Handbook of Business Process Management’ (with Prof. Jan vom Brocke, second edition) is a comprehensive consolidation of global BPM thought leaders. His publications have been translated into German, Russian, Portuguese and Mandarin. His latest book, ‘The New Learning Economy’ (with Martin Betts), has been published by Routledge in December 2022.
His main contributions to the domain of Business Process Management are the concept of ambidextrous BPM and embedded process exploration patterns, the world’s most cited BPM maturity model, a value-driven BPM approach (with Accenture), the rapid process redesign methodology NESTT, guidelines for business process modelling, a technique for configurable reference models, context-aware BPM, trust-aware BPM, benevolent processes and process forecasting. In the domain of innovation management, he is known for his proposed seven traits of a digital mind, a revenue resilience assessment (with Danielle Duell), the O-Room methodology, the opportunity catalyst, the notion of a Chief Opportunity Officer, his template for an opportunity appetite statement, Business-to-Thing (B2T) Management and the trust equation.
Michael’s PhD students have won the Australian award for the best PhD thesis in Information Systems in 2007, 2008 and 2010.
He has been the Chair of the first International Conference on Business Process Management outside Europe (BPM 2007, Brisbane), Co-Chair of the Australasian Conference on Information Systems (ACIS 2010, Brisbane), Co-Chair of the 23rd International Conference on Cooperative Information Systems (CoopIS 2015, Rhodes) and Co-Program Chair of the International Conference on Information Systems (ICIS 2018, San Francisco). He will be the Consolidation Chair for the 22nd International Conference on Business Process Management (BPM2024, Krakow) and Co-Organizing Chair for the International Conference on Information Systems (ICIS2026, Lisbon).
He was co-chair of the BPM track at ICIS 2013 (Milan) and a participating academic at the ICIS 2014 Junior Faculty Consortium (Auckland). In 2015, he co-chaired the BPM track and panels at ECIS 2015 (Muenster, May), he was the PhD Colloquium Co-Chair for the ER Conference 2015 (Stockholm, October), co-chair of the breakout track at ICIS 2015 (Ft. Worth, USA, December), co-editor of a MISQ Executive Special Issue on ‘Enterprise Architecture and Business Transformation’ (December 2015), co-chair of the BPM track at ECIS 2016 (Istanbul), co-chair of the industry track at BPM 2016 (Rio de Janeiro), co-chair of the BPM track at ECIS 2017 (Guimaraes), co-chair of the BPM track at DESRIST 2017 (Karlsruhe) and co-track chair of the General Topics track at ICIS 2017 (Seoul). In 2019, he was the Co-Chair of the industry track at BPM 2019 (Vienna). In 2020, he co-chaired the ‘Enterprise Systems and Business Process Management’ track at the PACIS conference in Dubai. In 2021, he co-chaired the BPM track at ECIS 2021 in Marrakesh, Morocco. In 2022, he was the co-chair of the CAiSE Doctoral Consortium (Leuven, Belgium), co-chair of the DESRIST 2022 conference theme track and co-chair of the ACIS 2022 general theme track. Michael is a member of the Steering Committee of the International BPM Conference, was co-chair of the tutorials at the International Conference on BPM in 2023 and co-chair of the general track at ACIS2023.
An analysis of co-authorships at the Australasian Conference on Information Systems (ACIS) from 1990 to 2016, commissioned by the Australian Council of Professors and Heads of Information Systems and conducted by Duy Dang-Pham and Karlheinz Kautz in November 2018, revealed that he has been the author with the highest number of publications between 2000-2010 and the second highest number over the 16 year period overall. His collaborative approach and qualities of his network are demonstrated by him being the author with the highest number of co-authors overall during the period of analysis.
His publications remain in high demand and according to QUT’s eprints repository, he is the author with the 10th most downloads over the last year (out of a pool of more than 12,000 authors).
Passionate about designing more effective and efficient universities, Michael has conducted invited keynote presentations at conferences such as QUESTnet (Brisbane, July 2014), Business Improvement in Universities (Melbourne, June 2015), University Library Forum (Brisbane, November 2015), Service Improvement and Innovation in Universities (Brisbane, August 2016), CAUDIT Spring meeting (Melbourne, September 2016) and the 35th Tertiary ICT conference in Wellington (September 2017). In 2021, he was an invited panelist at the World Universities Summit and the Times Higher Education ANZ Live conference. In 2023, he spoke among others at the Times Higher Education ANZ Live conferences in Brisbane, HERDSA 2023, the AFR Education Summit (Melbourne) and the Tertiary ICT Conference (Auckland).
Michael has presented as a number of Australian and international universities on the topic of corporate engagement. He is advising various high schools and universities on how to setup and manage internal innovation capabilities and is a regular presenter on innovation and trust management within the educational context. Among others, he presented at Grace Lutheran Primary School, Wavell State High School, Kedron State High School, Corinda State High School, Qld Pathways State College, the Lutheran Schools Conference and the School’s Principals Forum. He conducted the opening keynote at the Queensland Independent State Schools conference in March 2021 and was one of two invited keynotes at the 2021 ahisa conference (September 2021, Gold Coast). In 2023, he presented to the Council of St Margaret’s Brisbane and conducted a governance seminar for Independent Schools Queensland.
Michael delivered invited keynotes at the most prestigious global academic conferences in his field including the International Conference on Business Process Management (BPM 2008 – Milan, Italy), the International Conference on Conceptual Modeling (ER 2015 – Stockholm, Sweden) and the International Conference on Advanced Information Systems Engineering (CAiSE 2021 – Melbourne, Australia). Furthermore, he gave keynotes at the South-American BPM Conference (Santiago, Chile, 2012), the Gartner BPM Summits (2011, 2012, 2013, 2016) Sydney; 2013, London), the Gartner Application Architecture, Development and Integration Summit (2012, Sydney), the IRM UK BPM/EA Conference (2012, London), the combined EMMSAD/BPMDS conferences 2012 (Gdansk, Poland), the ProzessLab Konferenz (Frankfurt, 2013 & 2015), the inaugural Business Building Capability conference in Sydney (2012), the S-BPM conference (Eichstätt, Germany, 2014), the Russian BPM conference (Moscow, 2014), the Fraunhofer R&D conference (Stuttgart, 2014), the Asian-Pacific BPM Conference (Brisbane, July 2014), the Dutch BPM conference (Rotterdam, November 2015), the industry track as part of BPM 2016 (Rio de Janeiro, September 2016), the IoT Symposium (Sydney 2018,) the 5th Information Systems International Conference (ISICO 2019) (Surabaya, Indonesia, July 2019) and the European Enterprise Architecture/BPM Conference 2019 (London, October 2019). He conducted a keynote at IRMUK’s Business Change and Transformation Conference (May 2021) and the IRMUK Business Process Management Conference (October 2021). Together with Wil van der Aalst, he conducted the opening presentation for the BPM Expert Forum series of the global Business Process Management Association in March 2021 and was a keynote speaker at the BPM Conferences in London (October 2021) and Lima, Peru (November 2021). In 2023, he conducted the opening keynotes at the Tertiary ICT Conference (Auckland, August) and at the German Information Systems conference Wirtschaftsinformatik 2023 (Paderborn, September).
He has been the Chair of the Marcus Evans Australian CIO Summit (2010), Co-Chair of this event in 2009 and 2012, conducted the final keynotes in 2013, 2014 and 2015, gave the opening keynote at the Australian Chief Logistics Officers Summit in 2014 and conducted an invited keynote at the Australian CFO Summit in 2015. He chaired a panel on revenue resilience at the Australian CFO Edge event (Sydney, November 2018) and a panel on liveable cities at the Asia-Pacific City Summit (Brisbane, July 2019).
The list of organisations and associations for which he conducted seminars on ‘The Digital Mind’, ‘The Revenue Resilient Organisation’ or ‘Trust Management’ includes AIM, ALS, Australia Post, Australian National University, Bank of Queensland, Brisbane City Council, Canon, the CEO Institute, CISCO, Commonwealth Bank of Australia, Conquaestor, DAAD, Deloitte, DB Schenker, DoseMe, Energy Queensland, Energy and Water Ombudsman Queensland, Entrepreneurs’ Organisation, Ernst & Young, GHD, Green Cross Australia, Healthcare Australia, Healthscope, ICON, Kina Bank, Logan City Council, Logan Water, Local Government New South Wales, Michael Hill, Microsoft, National Transport Insurance, Qld Office of State Revenue, Olam International, Origin, Ports of Brisbane, PricewaterhouseCoopers, Queensland Government CIO Forum, Queensland Government One Stop Shop, Queensland Department of Emergency Services, RACQ, Real Estate Institute Queensland (REIQ), RSL Care, Sanofi, SAP, Signavio, Springfield Land Corporation, Star Entertainment, Suncorp, Super Retail Group, Queensland Urban Utilities, Voith, Woolworths and Youi Insurance.
Together with Monica Bradley and Marek Kowalkiewicz, he produced the DigitalWeek podcast uncovering, explaining and predicting non-obvious developments in the digital economy.
Between 2009-2012 he conducted annual BPM roadshows in Brazil for ELO Group where he delivered more than 15 seminars. Between 1999 and 2022, he conducted Operations and Innovation Management courses at the Northern Institute of Technology, Hamburg. Michael gave invited research seminars at universities around the globe including ANU Canberra, Monash University, University of Melbourne, The University of Queensland, TU Munich, University Augsburg, Louisiana State University, Stevens Institute of Technology, WU Vienna, CELAP Shanghai, Nanyang Technological University Singapore and IIT Delhi among others. He also spoke at national and international conferences and events of IT vendors (e.g., AARNET, Celonis, Cisco, Infosys, Microsoft, Oracle, SAP, Signavio and Software AG), professional services companies (e.g., Accenture, Deloitte, Ernst & Young, Gartner and PwC) and professional associations (e.g., ACS, CPA, Governance Institute of Australia).
In November 2011, he has been interviewed as part of Gartner’s prestigious Fellow Interview series. His paper on ‘Toward improving the relevance of information systems research to practice: the role of applicability checks‘, published in the MIS Quarterly (2008) and co-authored with Iris Vessey, won the Emerald Management Reviews Citations of Excellence Awards for 2012, i.e. it has been chosen as one of the top 50 articles with proven impact since its publication date from the top 300 management journals in the world. Michael Rosemann has been the co-author of conference papers that won the best paper award at CAiSE 1999 (Heidelberg), PACIS 2004 (Shanghai), ACIS 2005 (Manly) and BPM 2010 (New York). His paper “Trust-aware Process Design” was the best paper in the management track of BPM 2019 (Vienna).
His h-index is 75 (i.e., 75 of his papers have been cited at least 75 times) and his papers have attracted more than 29,700 citations (Google Scholar) (October 2024) (see details at Google Scholar). Michael has co-authored papers with more than 250 international co-authors.
Michael has been the Chief Investigator on 8 ARC Discovery and 7 ARC Linkage projects since 2001. He has been a member of the ARC College of Experts (2006-2007). Currently, he is a panel member of the DAAD program ‘International Cooperation and Digital Mobility’ and a member of the European Science Foundation’s College of Experts. He is currently the sole chief investigator of an ARC Discovery grant called ‘Trust-aware Business Processes’.
His research projects received funding from industry partners such as Accenture, Australia Post, Bank of Queensland, Brisbane Airport Corporation, Brisbane Marketing, Cisco, Ergon Energy, Infosys, Inspirations Paint, PricewaterhouseCoopers, Rio Tinto, Queensland Government, Urban Utilities, SAP, Suncorp, Water Corporation and Woolworths. He conducts regular seminars for QUT’s early and mid career researchers as well as for the senior leadership group on topics such as building professional networks, career strategies, industry partner engagement and process improvement in the context of higher education.
Michael provides advice related to performance, innovation, trust and process management to organisations and their executives from diverse industries including telco, banking, insurance, utility, retail, public sector, higher education, logistics and the film industry.
Michael has been a member of QUT’s Real-World Futures Steering Committee. Michael chaired the MPhil committee and was part of QUT’s Digital Roadmap team. He has been instrumental in the design of QUT’s Masters in Business Process Management. In 2016, he was a member of the Project Leader Reference Group of QUT’s Real Difference project.
Between 2010 and 2019, Dr Rosemann was a Visiting Professor at Viktoria Institute, Gothenburg, Sweden. In 2014, he was part of external review panels for ICT schools at the University of Melbourne and the University of Wollongong. .
Rosemann has been a member of the CITEC Future Operating Model Executive Steering Committee (Qld Department of Science, Information Technology and Innovation) and an external member of the Innovation Reference Group of St Margaret’s Anglican Girl’s School, Brisbane, between 2014-2016.
As the Honorary Consul for Germany for Southern Queensland, he chairs the German Language Roundtable and engages with and connects relevant political, economic, scientific, educational and cultural communities. In 2016, he initiated the Brisbane German Week, a series of events showcasing the economic, academic, political, educational and cultural relationships between Queensland and Germany. In October 2024, the 9th Brisbane German Week will include among others the 9th German Science and Innovation Day, the German Business Day, the AI/Art/Language event and a celebration of the Day of German Unity. Passionate about fostering the exchange of innovative ideas between Germany and Australia, he organised the Australian-German Start-up Hub Summit (Brisbane, 7 November 2017) and the David meets Goliath series (with the German Chamber of Industry and Commerce). He is chair of the judging panel for the Brisbane Falling Walls Labs event since 2019. Moreover, he initiated the German Kino Club and the German Youth Choir in Brisbane, both in 2019. In April 2020, he coordinated with the German Missions in Australia as part of the COVID-19 crisis two repatriation flights from Brisbane to Germany. In 2021, he was a main facilitator of the merger of the German-Australian Business Association (GABA) and the Queensland Chapter of the German-Australian Chamber of Industry and Commerce into the innovative German-Australian Business Alliance (iGABA). In March 2022 he launched iGABA’s TreffPoint, a digital talkshow and podcast. His 2021 report in his role as the Honorary Consul can be found here.
Michael is the Patron of the Brisbane German Club, the German Immersion and Extension Program at Kenmore State High School and of Queensland Youth Orchestras. He was the Secretary and a member of the Executive Committee of The Consular Corps of Queensland between April 2021 and March 2024.
Academic Qualifications.
| 11/95 | Ph.D. in Information Systems University of Münster, Germany Title of Ph.D.: Complexity Management in Process Models |
| 3/92 | Diplom-Kaufmann (MBA) University of Münster, Germany |